MCP Insights

Mission Critical Partners Helps Florida PSAP Take Steps to Resolve a 911 Staffing Crisis

Posted by Tessa Seigworth on Jan 16, 2019 11:30:00 AM

CHALLENGE

It has never been more challenging to be a public safety answering point (PSAP) official. Many are dealing with funding and budgetary shortfalls, while others are left wondering how they will implement Next Generation 911 (NG911) technology. These challenges alone are enough to keep PSAP officials up at night. However, staffing, which has historically been an issue for the 911 community, is arguably the most worrisome challenge facing the 911 community today.

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Topics: Staffing, Operations

MCP's Top Eight Public Safety Predictions for 2019

Posted by Morgan Sava on Jan 10, 2019 1:00:00 PM

What trends are expected to disrupt the public safety sector in 2019?

For 911 and emergency response organizations, it has never been more critical to stay ahead of the curve. In this post, Mission Critical Partners' (MCP) subject-matter experts offer their take on the advancements that will have the greatest impact on public safety’s transformation this year.

1. 5G Will Significantly Expand, Opening the Door for Transformative Capabilities that are Limited Today by Wireless Bandwidth.

Dave Sehnert, Director of Innovation and Integration (Twitter: @NG911Consultant)

“5G is expected to expand in 2019 beyond its current limited deployment, and the first wave of smartphones for 5G networks also is expected this year. 5G technology offers speeds that are 10–20 times faster than 4G LTE, and latency is reduced to a few milliseconds. 5G’s impact extends to public safety and other fields that increasingly rely on high-speed connections. Last year, one wireless carrier announced the creation of a 5G First Responder Lab that will serve as an incubator and testing ground for innovative technologies that use 5G and can be deployed for public safety use cases. With 5G, public safety communications finally will benefit from a full spectrum of new and increasingly prevalent technologies, such as sensors, wearables, smartphones, smart buildings, facial-recognition systems and drones, to name a few. The integration of data from these applications into the emergency response ecosystem will create increased situational awareness, reduced response times, and ultimately, the potential for more lives saved.”

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Topics: Network Evolution, Next Generation 911, FirstNet, Operations, Staffing, Mission Critical Technology, Public Safety Technology

The Other Side of Early Adoption in the Public Safety Community

Posted by Glenn Bischoff on Jan 3, 2019 2:45:00 PM

Being an early adopter in the public safety/emergency response community is a wonderful thing. It is exhilarating to be on the leading edge of technology innovation, especially when one is steeped in the belief that such innovation will save many more lives—which happens to be the public safety communications community’s business.

However, as with most things in life, there is a flip side to this coin, which is that it not always easy to be an early adopter. To pull it off one needs not only considerable vision and drive, but also an equal measure of fortitude.

Recently I moderated a panel discussion regarding a pilot project conducted earlier this year that explored how social media data could be leveraged to enhance emergency response. (If you missed this free webinar, it is archived here. I urge you to take the time to view it—a lot of great information was presented on a very interesting project.)

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Topics: Network Evolution, Next Generation 911, Integrated Public Safety Communications

A Look Back at 2018

Posted by Tessa Seigworth on Dec 20, 2018 11:30:00 AM

2018 was an exciting year in public safety and for Mission Critical Partners (MCP). We celebrated the 50th anniversary of the first 911 call and learned more about how social media data can impact PSAP operations and emergency response now and into the future. Meanwhile, the conversation around location accuracy continued to grow louder and technology and system upgrades, cybersecurity and staffing struggles remained top-of-mind for those in agency and PSAP leadership roles.

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Topics: Industry News

The Aging Public Safety Facility: What You Need to Consider

Posted by Jeff Lupinacci on Dec 14, 2018 2:30:00 PM

The building that houses a public safety answering point (PSAP), emergency operations center (EOC) or data center is a key component of successful, continuous mission-critical operations that support emergency response. Traditionally, such a facility will impact the agency and community it serves for two decades or more. As that 20-25-year mark approaches, how do you decide when it might be time to consider a renovation or brand-new facility? Start by asking yourself the following questions:

  • How old are the building and any additions that have been built over the years?
  • Is the facility located in a space or area that was specifically designed to house mission-critical operations?
  • Is the building old, small or dilapidated?
  • Has the building been hardened to secure the facility and protect continued operations?
  • Does the building pose health, safety or other risks to the staff?
  • Are existing infrastructure, building systems or space limitations already causing concerns?
  • Have you added systems without reviewing the effect on power and cooling?
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Topics: Public Safety Facilities

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MCP Insights by Mission Critical Partners is the online destination for public safety leaders to expand their knowledge, stay abreast of trends, and discover innovative ideas to help implement change that will advance the industry... Because the mission matters.

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