MCP Insights

Tessa Seigworth

Recent Posts

Mission Critical Partners Helps Florida PSAP Take Steps to Resolve a 911 Staffing Crisis

Posted by Tessa Seigworth on Jan 16, 2019 11:30:00 AM

CHALLENGE

It has never been more challenging to be a public safety answering point (PSAP) official. Many are dealing with funding and budgetary shortfalls, while others are left wondering how they will implement Next Generation 911 (NG911) technology. These challenges alone are enough to keep PSAP officials up at night. However, staffing, which has historically been an issue for the 911 community, is arguably the most worrisome challenge facing the 911 community today.

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Topics: Staffing, Operations

A Look Back at 2018

Posted by Tessa Seigworth on Dec 20, 2018 11:30:00 AM

2018 was an exciting year in public safety and for Mission Critical Partners (MCP). We celebrated the 50th anniversary of the first 911 call and learned more about how social media data can impact PSAP operations and emergency response now and into the future. Meanwhile, the conversation around location accuracy continued to grow louder and technology and system upgrades, cybersecurity and staffing struggles remained top-of-mind for those in agency and PSAP leadership roles.

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Topics: Industry News

Evolving the public safety industry

MCP Insights by Mission Critical Partners is the online destination for public safety leaders to expand their knowledge, stay abreast of trends, and discover innovative ideas to help implement change that will advance the industry... Because the mission matters.

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