Butler County, PA’s radio system was facing end-of-life and had begun to experience reduced reliability. As a county the requires reliable mission-critical communications for 60 first responder agencies, it is crucial that the County’s land mobile radio (LMR) system, and the network supporting it, be available whenever and wherever it needs to be. In addition to decreased reliability the system also faced several other challenges that led the County to make the decision to replace it, including:
A project to build or refurbish an emergency communications center—including a 911 center—or an emergency operations center is no small undertaking. Generally speaking, the decisions made will impact the agency and its stakeholders for at least 20 years, perhaps a half century or more.
Mission-critical facilities must meet today’s operational and technology requirements while being flexible enough to accommodate the unforeseen practices and systems deployed in the future. The complexity of such a project is daunting. Every single decision impacts many other aspects of the facility and the desired operational outcome—just as a pebble tossed into a lake creates ripples that are many times larger than the pebble. Therefore, a great deal of thought needs to be put into sizing, purposing and equipping the facility.
In light of that, we are excited to announce the launch of MCP's new book nearly ten years in the making, "Expert Advice to Guide Your Mission-Critical Facility Project."
The basis of this book is to offer guidance to those who are spearheading facility projects, whether they be government officials, public safety directors or facility managers. The MCP Team has learned the hard lessons about what works, and what doesn't, when it comes to facility design. This book is intended to share those lessons in order to help project leaders navigate the constraints and challenges that could have a detrimental impact on bringing the facility to fruition.
Nick Falgiatore, an MCP subject-matter expert from the radio and wireless team and a 2017 recipient of the IWCE Young Professional award, investigated a key question on the minds of many public safety officials last month in an Above Ground Level (agl) Magazine article.
The article, “What’s the Future of Land Mobile Radio in a FirstNet World?”, discusses how the nationwide broadband network being implemented by FirstNet will eventually provide mission-critical voice, but predicts that it’s a long way off. As a result, public safety officials should consider not only investing in—but also replacing, when appropriate—their land mobile radio (LMR) system.
Our people and culture make Mission Critical Partners (MCP) a great place to work. Our "Life at MCP" series introduces our team members, the role they play in our organization and their passion for helping the public safety industry thrive.
Walt Disney is well-known for his famous quote, “It’s kind of fun to do the impossible.”
Jackie Mines, Project Manager at Mission Critical Partners, has learned this a time or two during her 30+ years working in public safety communications.
She lived this firsthand back in 1998 when she and her team of stakeholders completed what seemed like the impossible task of leading the effort to deploy wireless enhanced 911 (E911) in a fourteen-state Midwest region at the US West telephone company (US West later became Qwest Communications International and was purchased by Century Link).
Twenty years later, her work embodied this philosophy again in her role as the director of emergency communications networks for the State of Minnesota, when she led the team responsible for rolling out text-to-911 statewide in 2017. As part of that multi-year, very complex project, not only did the 30-year old 911 system in Minnesota undergo a major upgrade that dramatically improved emergency response capabilities for the people and visitors of Minnesota, it also extended new capabilities to the deaf and hard-of-hearing community.
Our people and culture make Mission Critical Partners (MCP) a great place to work.
Our "Life at MCP" series introduces our team members, the role they play in our organization and their passion for helping the public safety industry thrive.
It's all in the family
Todd Johnson, PE, a senior technology specialist at MCP, is a second-generation mission-critical communications expert. During his childhood, he spent countless hours by his father’s side—a major source of inspiration for him—dabbling with electronics and wiring at his technician’s workbench. For Todd, telecommunications is far more than an occupation, it’s family business.
His father served in the Navy during Vietnam and later played an instrumental role at Motorola in developing new communications platforms. His love for public safety communications and his passion for the mission began in his early years.
“I bring a unique perspective to my projects,” Todd says. “I’ve been fortunate to wear many different hats throughout my career. I’ve worked in the vendor community on large-scale communications networks, I spent time at the city of Houston working as an assistant director implementing the largest urban trunking system, and now, I’m rounding out my experience as a consultant at Mission Critical Partners (MCP).”